sbet Privacy Policy – How Your Personal Data Is Handled

Data Collection, Use & Your Rights

1. Information We Collect

When you register and use the sbet platform, we collect the following categories of personal information:

• Registration details — your name, date of birth, email address, and chosen username, provided when you create your account.
• Identity verification documents — government-issued ID or similar documents when required to confirm eligibility under Philippine age and identity requirements.
• Financial transaction data — deposit and withdrawal records in Philippine pesos, payment method references, and transaction timestamps.
• Device and usage data — browser type, operating system, IP address, session duration, and pages visited, collected automatically when you access the platform.
• Communications — messages you send through any support or contact channel we operate, retained for quality and dispute resolution purposes.

We collect only the information necessary to operate the platform, verify eligibility, process payments, and meet our obligations under applicable Philippine law.

2. How We Use Your Information

The personal data we collect is used for the following purposes:

• To create and manage your member account on the sbet platform.
• To verify your age and identity as required before allowing access to betting and gaming features.
• To process deposits and withdrawals in Philippine pesos through local payment channels.
• To communicate account-related updates, security alerts, and responses to support queries.
• To detect and prevent fraud, money laundering, and any activity that violates our Terms and Conditions.
• To improve platform performance and user experience based on aggregated, anonymised usage patterns.
• To comply with legal and regulatory requirements applicable to online entertainment services operating in the Philippines.

We do not sell your personal data to third parties. We do not use your information for profiling or automated decision-making that produces significant effects on your account without human review.

3. Data Sharing

Your personal information is shared only in the following limited circumstances:

• Payment processors — to complete deposits and withdrawals, transaction data is shared with the relevant Philippine payment provider you select in the cashier. That provider's own privacy policy governs their handling of your data.
• Identity verification services — where required to confirm age and identity, relevant documents may be processed by a compliant verification service.
• Legal authorities — we may disclose personal data when required to do so by Philippine law, court order, or regulatory authority, or where disclosure is necessary to protect the rights, safety, or property of sbet or its members.

4. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable law or legitimate business purposes such as dispute resolution. Financial transaction records may be retained for longer periods in line with anti-money laundering obligations. Once data is no longer required, it is securely deleted or anonymised.

5. Security Measures

The sbet platform uses encrypted connections for all login, deposit, and withdrawal actions to protect your data in transit. Access to personal member data within our systems is restricted to authorised personnel only. While we apply industry-standard security practices, no online platform can guarantee absolute security — we strongly encourage all members to use a strong, unique password and to log out of their account on shared devices.

6. Your Rights as a Member

As a member of sbet, you have the right to request access to the personal data we hold about you, to ask for corrections if any information is inaccurate, and to request deletion of your data where no legal obligation requires us to retain it. You may also request that we restrict processing of your data in certain circumstances. To exercise any of these rights, contact us at the support email address shown in the footer of this page. We will respond within a reasonable timeframe and in accordance with applicable Philippine privacy law.

7. Cookies and Tracking

The sbet platform uses essential cookies and similar technologies to keep you logged in, remember session preferences, and ensure the platform functions correctly on your mobile browser. We do not use third-party advertising cookies or cross-site tracking technologies. You can manage cookie settings through your browser, though disabling essential cookies may affect your ability to log in or use certain platform features.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When material changes are made, we will notify members through a notice on the platform. Continued use of sbet after the effective date of any update constitutes acceptance of the revised policy. We encourage you to revisit this page periodically to stay informed.